Advance telecom capabilities using The AK Way

We empower your teams with modern cloud native engineering solutions to optimise network performance, speed up service rollout, and boost customer loyalty.

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At Armakuni, we help modern telecom companies speed up their service delivery while maintaining higher quality and building customer centric solutions.

Our approach combines consulting and accelerated delivery using The AK Way to create modern tech stacks for your teams so that they can innovate faster than your competitors.

Typical outcome includes

Faster time to market

With AK way, your telecom services are brought to market with greater speed allowing you to stay ahead of the competition.

Optimised resource utilisation

We help you achieve more with your existing resources by streamlining operations, cutting unnecessary costs, and driving efficiency across your telecom services.

Scalable growth 

Our solutions ensure your telecom infrastructure can effortlessly scale to meet growing customer demands, without compromising on performance or reliability. 

Enhanced customer experience

Through agile methodologies, The AK Way improves customer satisfaction and loyalty by delivering services that meet and exceed expectations.

Armakuni’s extensive experience in telecom services 

Over the years, Armakuni has built and improved important telecom systems for top organisations. Our strong knowledge of cloud technologies and agile methods makes your telecom operations faster and more efficient.

Using The AK Way, we give your teams the best tools and practices for quick innovation and smooth service delivery. We understand the challenges in telecom and adjust our strategies to help you handle them easily.

What we do

We enable IT and telecom companies to accelerate growth, enhance agility, and exceed customer expectations with our custom solutions.

Rapid response

Rapid response

The AK Way helps your teams respond to customer needs in hours, not days, making customers happier and more loyal.

Agile solutions

Agile solutions

We help your organisation use agile methods, so you can quickly adjust to market changes and launch new services faster.

Scalability

Scalability

With us, your telecom systems are designed to scale efficiently, supporting business growth and increasing capacity without compromising performance.

Fast-track deployment

Fast-track deployment

We ensure faster deployment of telecom services, helping you meet customer demands promptly and stay ahead of the competition.

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Our case studies

See how Armakuni Way has benefited these organisations

500,000

Network data points processed every day.

40%

Reduction in Operational Costs

CellSens

Real-Time Network Optimization with Advanced Mapping Platform

CellSens transformed global network management, making complex data operations routine. Achieving seamless real-time mapping and analytics for efficient network optimization worldwide.

30%

Improvement in Data Retrieval Speed

Global deployment with seamless performance

Fully automated QA processes

50%

Faster time-to-market

Cisco

Accelerating SD-WAN Product Testing with QA Automation

Cisco's SD-WAN QA challenges turned into streamlined, efficient processes with automated testing and UI automation, ensuring stability and reliability across product versions.

60%

Increase in test coverage

Reduction in operational costs

40%

60%

Increase in real-time communication speed

50%

Improvement in video and audio quality

Telware

Secure and Scalable SaaS Communications Platform

TelWare’s unified communications platform became more robust and efficient, with seamless updates and enhanced user experiences. Operational efficiency improved significantly through advanced integration and automation.

45%

Reduction in operational costs

Seamless integration of Jitsi, Matrix, and NetSapiens

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Got Questions? Reach out, and we’ll have answers for you pronto.

How is Armakuni different?

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We show people what good looks like (because we have experienced it, many times). We put metrics on the landscape to help understand where we need to focus and demonstrate the change. We enable your people to deliver the change, through coaching and pair programming. Success for us is stepping back out of a modern cloud native engineering/technology/digital function.

What is Armakuni Way?

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The AK way is a collection of approaches for “delivery with engineering agility” that we have used for many years as a baseline when we are engaging with clients. It’s not meant to be a fixed approach model, nor is it the only way we work - as we all know, operating in the world of software is about adaptation and pragmatism - but these approaches have served us well across a range of industries, projects and engagements, and are constantly evolving. If the client/team/dept we are working with doesn’t have a practice in place for any of these practices, then we have something to fall back on.

What is Armakuni Insights?

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Many of our clients do not have the insights to help them really see what is going on within technology. A technology practice within an organisation is a function of its people, teams, organisational structures, leadership, technical direction and strategic direction. No 2 organisations are the same, and their ability to perform is dependant on so many intangible factors. We’ve created a series of exercises based on industry best practices to help you better articulate the true state of your team. By using a combination of quantitative, data-driven metrics, as well as qualitative insights, we provide your teams with a sense of their strengths and areas for improvement.

How will you work with us?

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Most of our engagements with clients are about helping them change how they deliver technology, whether helping with the adoption of scalable microservices, or building self serve infrastructure platforms. However, in the most part we are helping our clients adopt the mindset, practices and approaches that will enable this approach beyond our time onsite - modern, cloud native engineering practices. Alongside this, we enable the change of the technology function as a whole (structurally) and how the technology function interacts with the rest of the business - whether that’s with business functions, governance, audit/security and others. Below is a “typical” engagement model, but our approaches and modular/productised and so we often just do one part of this. Step 1 - Understand the landscape/topography In order to work with a client, we need to understand what is going on in their organisation, with an external focus/viewpoint. Step 2 - Start to plan the roadmap Once we have a view on where the organisation is at, we start to work with leadership on where they are trying to get to, aligning to the organisation strategy and/or the engineering/technology strategy, and build out a roadmap. Step 3 - Educate In an ideal world, the entirety of the (technology) organisation understands what we are trying to achieve. Typically we find that there is a lot of “unconscious incompetence” - ie people don’t know what the don’t know - so we run sessions/workshops to demonstrate hands on what good looks like. This aligns the whole organisation to the approaches and mindset that we are trying to distil into the teams - and “should” create a sense of desire around that end goal. Step 4 - Start to drive change This can take many forms, but all are based around coaching individuals or teams through the change. Example: An Engineering Accelerator: we embed a pair of experienced practitioners into a team to coach and pair (rotating round your team) for 3 months, shaping that team into a modern cloud native engineering mindset and ensuring that the practices are embedded and desired by the team, not a chore. Step 5 - Observe, Orientate, Decide, Act Constant observation, sensing of what is working, what is not, learning and adapting as we go.

How do you measure business outcomes?

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At a technology/implementation level, Armakuni uses the Dora research and metrics, based on over 12 years of surveys, research and data collation, to benchmark and guide technology performance metrics to business outcomes. We combine this with our Engineering Insights which helps us look at broader environmental metrics - capabilities, approaches, psychological safety, cognitive load - all significant factors in a function's ability to respond to business/organisational needs. At a more holistic/contextual level, we identify the symptoms/issues that the broader business is experiencing and tie these back to the metrics we gather so we can demonstrate change over time.

Find out how we build with you, not just for you

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Growth Street

We are a small team and we want to keep our software engineers focused on product development. With AK we were able to ring fence the whole project and hand it over. Although the problem required a bespoke solution it didn’t feel difficult. The whole platform was designed, built, and managed with minimum input required from us

Greg Hinch
Greg Hinch

Head of Product, Growth Street

Daisie

Armakuni exemplify best practice. Our team is more confident, more effective and more knowledgeable thanks to our engagement with them.

Chris Bond
Chris Bond

Head of Engineering, Daisie

News UK

Armakuni made a significant impact. While they improved team productivity and quality, what stood out was their in-depth assessment of our engineering capability. Their report highlighted key risks we hadn't identified and guided our strategic decisions for years.

Armakuni is a professional and skilled consultancy in a field crowded with less reliable players.

Christina Scott
Christina Scott

CIO, News UK

Comic Relief

When I was COO of Comic Relief, I faced significant technology challenges, including outdated donation processes. I commissioned Armakuni to build a state-of-the-art donation platform, and they exceeded expectations. Delivered on time and within budget, the platform contributed to Comic Relief surpassing £100m in donations for the first time. Their work remains vital to this day.

I highly recommend Armakuni.

Derek Gannon
Derek Gannon

COO, Comic Relief

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